Programme Manager – NGO and Health Sector (R700K-789 053.00K pa)

Reporting to: Director Country Management (DCM).

Our client in the NGO and Health sector is seeking a Programme Manager (PM) to lead and manage country programmes and projects. This key role involves close collaboration with various functional units within the organization, including Finance, Human Resources, Grants & Compliance, Programmes and Technical Support, and Business Development

Experience and Qualification

  • Minimum bachelor’s degree in public health, social sciences, or related field.
  • Master’s degree in public health or policy advantageous.
  • 5-7 years’ experience working on international development and health projects and with non-governmental organisations.
  • Demonstrated experience developing donor and project reports, work plans, budgets, and proposals.
  • Experience managing cross-organisational processes.
  • Direct experience with managing bi- and multi-lateral funding mechanisms, for example USAID, CDC, DFID, UNICEF, foundation, and other government and private donor funding instruments and regulations.
  • Demonstrated experience throughout the project management lifecycle including business development, implementation, course correction, reporting, and financial and human resources management.
  • Experience working in sub-Saharan Africa and with multi-cultural teams.
  • Competencies:
  • Mastery of project lifecycles and programme development and implementation.
  • Proficiency in people and process management in a dynamic environment.
  • Portuguese working fluency advantageous.
  • Ability to work independently, think analytically, and to solve problems.
  • Ability to manage and prioritise multiple responsibilities under pressure.
  • Ability to manage cross-cutting projects with diverse project teams.
  • Excel and budgeting literacy. 
  • Strong organisational skills and attention to detail.
  • Experience with new project start-up at country level.
  • Experience working with and understanding of HIV/AIDS, health programmes, and community settings.
  • Excellent writing skills including analytical reports and proposals.
  • Computer literacy (including MS Office Suite).

KPIs

  • Manage selected country programmes, under the direction of the Director Country Management (DCM) at all stages of the programme life cycle.
  • Act in lieu of DCM as delegated, e.g. serve as primary liaison for day-to-day management support for select countries.
  • Backstop country programmes to ensure they receive a full complement of operational and implementation support to ensure programme excellence and target achievement.
  • Manage development, finalisation, updating, and continuous review of project and country work plans and budgets.
  • Supervise interns and junior personnel. 
  • Engage in external representation of Company  at relevant fora, including stakeholder and funder meetings 
  • Start-up
  • Lead the operational side of project and/or country start-up, including office set-up and IT.
  • Support recruitment of key personnel, including CV screening and participation in interviews.
  • Develop, manage, and monitor project start-up plans.
  • Contribute programmatic inputs to logic models and work plans.
  • Planning
  • Manage, with country teams and Head Office functional units, the management, initiation, and finalization of award actions, e.g. project scope; monitoring, evaluation and learning plan; branding and marking plan; and budget.
  • Implementation
  • Review, interpret, and monitor financial reports, including forecasts and burn rates.
  • Represent and sensitively reflect the interests and needs of Country Leads at Company head office.
  • Serve as Project Coordinator on select awards.
  • Provide training and support to countries on operations strengthening, implementation issues and best practices.
  • Coordinate, facilitate, and initiate follow-up actions after regular cluster meetings and country-focused Resource Reviews and check-ins.
  • Monitor award compliance in coordination with relevant head office departments.
  • Ensure country governance filing and status remains up-to-date.
  • Collaborate with Head Office departments to facilitate successful implementation of country programmes.
  • Manage external consultants.
  • Design, implement, and coordinate programme activities, as assigned.
  • Track project-specific travel, ensuring alignment with project work plan and budget and compliance with donor requirements.
  • Manage and respond to head office requests of countries, as needed.
  • Provide oversight in the management of inventory.
  • Capacitate new personnel on organisational and CMU structure and objectives.
  • Train personnel on systems, organisational policies and award regulations.
  • Liaise with Head Office Department of Programmes and Technical Support on quality improvement model and best practices.
  • Conduct joint visits with DPTS personnel for Company internal Quality Improvement system (BIO) implementation and monitoring.
  • Manage operations-specific follow-up actions after joint BIO and other visits with DPTS.
  • Represent CMU at Joint Country Support Calls (JCSCs) on a monthly basis and brief DCM on relevant information.
  • Close-out
  • Assist in managing project, office, and/or country close-out.
  • Develop, manage, and monitor project close-out plans.
  • Reporting and Deliverable Management:
  • Develop reports, presentations, and other communications materials for projects, country programmes, and the CMU.
  • Write and/or contribute to the development of concept notes and proposals.
  • Manage country inputs, write donor reports for cross-cutting projects, copy edit, and support the development of other project reports.
  • Facilitate communication and respond to information requests from internal and external stakeholders, including donors.
  • Manage, initiate, and draft award actions, e.g. prior approvals, budget redirections, major purchases, in conjunction with country teams.
  • Foster communication and coordination among head office departments supporting country programmes and facilitate shared learning.
  • Document project successes, challenges, and lessons learned for internal and external dissemination.
  • With the DCM, develop spaces/platforms to facilitate information sharing among countries.
  • Cross-Cutting Country Management Unit :
  • Contribute to the development of operational systems, processes, and procedures to support country programmes.
  • Support and manage Operations Department-led initiatives, including the annual meeting, country director meetings, operational planning, special projects, and internal and external meeting coordination. 
  • Develop weekly Senior Management Group (SMG) updates and Board meeting presentations; present at SMG and Board Meetings in the absence of, or at the discretion of, the DCM.
  • In collaboration with the Department of Communications, lead the coordination and management of site visits for donors, funders and other stakeholders.
  • Represent Company with external stakeholders, where necessary.
  • Represent CMU and country teams with SMG and Board Members, as relevant.
  • Perform other duties as assigned by the Chief Operations Officer and DCM.
Job Category: Departement of Health international NGO NGO
Job Type: 12 Months FTC
Job Location: Cape Town

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