Reporting to: Director Country Management (DCM).
Our client in the NGO and Health sector is seeking a Programme Manager (PM) to lead and manage country programmes and projects. This key role involves close collaboration with various functional units within the organization, including Finance, Human Resources, Grants & Compliance, Programmes and Technical Support, and Business Development
Experience and Qualification
- Minimum bachelor’s degree in public health, social sciences, or related field.
- Master’s degree in public health or policy advantageous.
- 5-7 years’ experience working on international development and health projects and with non-governmental organisations.
- Demonstrated experience developing donor and project reports, work plans, budgets, and proposals.
- Experience managing cross-organisational processes.
- Direct experience with managing bi- and multi-lateral funding mechanisms, for example USAID, CDC, DFID, UNICEF, foundation, and other government and private donor funding instruments and regulations.
- Demonstrated experience throughout the project management lifecycle including business development, implementation, course correction, reporting, and financial and human resources management.
- Experience working in sub-Saharan Africa and with multi-cultural teams.
- Competencies:
- Mastery of project lifecycles and programme development and implementation.
- Proficiency in people and process management in a dynamic environment.
- Portuguese working fluency advantageous.
- Ability to work independently, think analytically, and to solve problems.
- Ability to manage and prioritise multiple responsibilities under pressure.
- Ability to manage cross-cutting projects with diverse project teams.
- Excel and budgeting literacy.
- Strong organisational skills and attention to detail.
- Experience with new project start-up at country level.
- Experience working with and understanding of HIV/AIDS, health programmes, and community settings.
- Excellent writing skills including analytical reports and proposals.
- Computer literacy (including MS Office Suite).
KPIs
- Manage selected country programmes, under the direction of the Director Country Management (DCM) at all stages of the programme life cycle.
- Act in lieu of DCM as delegated, e.g. serve as primary liaison for day-to-day management support for select countries.
- Backstop country programmes to ensure they receive a full complement of operational and implementation support to ensure programme excellence and target achievement.
- Manage development, finalisation, updating, and continuous review of project and country work plans and budgets.
- Supervise interns and junior personnel.
- Engage in external representation of Company at relevant fora, including stakeholder and funder meetings
- Start-up
- Lead the operational side of project and/or country start-up, including office set-up and IT.
- Support recruitment of key personnel, including CV screening and participation in interviews.
- Develop, manage, and monitor project start-up plans.
- Contribute programmatic inputs to logic models and work plans.
- Planning
- Manage, with country teams and Head Office functional units, the management, initiation, and finalization of award actions, e.g. project scope; monitoring, evaluation and learning plan; branding and marking plan; and budget.
- Implementation
- Review, interpret, and monitor financial reports, including forecasts and burn rates.
- Represent and sensitively reflect the interests and needs of Country Leads at Company head office.
- Serve as Project Coordinator on select awards.
- Provide training and support to countries on operations strengthening, implementation issues and best practices.
- Coordinate, facilitate, and initiate follow-up actions after regular cluster meetings and country-focused Resource Reviews and check-ins.
- Monitor award compliance in coordination with relevant head office departments.
- Ensure country governance filing and status remains up-to-date.
- Collaborate with Head Office departments to facilitate successful implementation of country programmes.
- Manage external consultants.
- Design, implement, and coordinate programme activities, as assigned.
- Track project-specific travel, ensuring alignment with project work plan and budget and compliance with donor requirements.
- Manage and respond to head office requests of countries, as needed.
- Provide oversight in the management of inventory.
- Capacitate new personnel on organisational and CMU structure and objectives.
- Train personnel on systems, organisational policies and award regulations.
- Liaise with Head Office Department of Programmes and Technical Support on quality improvement model and best practices.
- Conduct joint visits with DPTS personnel for Company internal Quality Improvement system (BIO) implementation and monitoring.
- Manage operations-specific follow-up actions after joint BIO and other visits with DPTS.
- Represent CMU at Joint Country Support Calls (JCSCs) on a monthly basis and brief DCM on relevant information.
- Close-out
- Assist in managing project, office, and/or country close-out.
- Develop, manage, and monitor project close-out plans.
- Reporting and Deliverable Management:
- Develop reports, presentations, and other communications materials for projects, country programmes, and the CMU.
- Write and/or contribute to the development of concept notes and proposals.
- Manage country inputs, write donor reports for cross-cutting projects, copy edit, and support the development of other project reports.
- Facilitate communication and respond to information requests from internal and external stakeholders, including donors.
- Manage, initiate, and draft award actions, e.g. prior approvals, budget redirections, major purchases, in conjunction with country teams.
- Foster communication and coordination among head office departments supporting country programmes and facilitate shared learning.
- Document project successes, challenges, and lessons learned for internal and external dissemination.
- With the DCM, develop spaces/platforms to facilitate information sharing among countries.
- Cross-Cutting Country Management Unit :
- Contribute to the development of operational systems, processes, and procedures to support country programmes.
- Support and manage Operations Department-led initiatives, including the annual meeting, country director meetings, operational planning, special projects, and internal and external meeting coordination.
- Develop weekly Senior Management Group (SMG) updates and Board meeting presentations; present at SMG and Board Meetings in the absence of, or at the discretion of, the DCM.
- In collaboration with the Department of Communications, lead the coordination and management of site visits for donors, funders and other stakeholders.
- Represent Company with external stakeholders, where necessary.
- Represent CMU and country teams with SMG and Board Members, as relevant.
- Perform other duties as assigned by the Chief Operations Officer and DCM.
Job Category: Departement of Health international NGO NGO
Job Type: 12 Months FTC
Job Location: Cape Town